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Emphasises the importance of professional knowledge of an organisation’s stocks or services in dealing with difficult customers. Highlights the customer who parades their knowledge, the silent customer who cannot communicate his needs and the finicky customer who requires every detail. Features John Cleese, Anghared Rees, Patricia Routledge, Bernard Cribbins and Lynn Redgrave.Read moreLess
Emphasises the importance of professional knowledge of an organisation’s stocks or services in dealing with difficult customers. Highlights the customer who parades their knowledge, the silent customer who cannot communicate his needs and the finicky customer who requires every detail. Features John Cleese, Anghared Rees, Patricia Routledge, Bernard Cribbins and Lynn Redgrave.
The story
Emphasises the importance of professional knowledge of an organisation’s stocks or services in dealing with difficult customers. Highlights the customer who parades their knowledge, the silent customer who cannot communicate his needs and the finicky customer who requires every detail. Features John Cleese, Anghared Rees, Patricia Routledge, Bernard Cribbins and Lynn Redgrave.
Cast & crew
John CleeseBrian
Patricia RoutledgeAwkward Customer: Mrs. Camel
Bernard CribbinsAwkward Customer: Mr. Clam
Lynn RedgraveAwkward Customer: Mrs. Ferret
Angharad ReesBrendaExplore the crew
- Writer
- John Cleese
- Writer
- Antony Jay
- Director
- Peter Robinson